Shipping Policy

All the domestic orders placed through the website are shipped via registered domestic courier companies and/or speed post within 5 working days of order confirmation or as per the delivery date agreed upon at time of order confirmation. The Company ensures timely handover of the consignment to the courier company within a maximum of 10 working days from the date of order confirmation or as per the delivery date agreed upon at the time of order confirmation. The Company shall not be liable for any delay caused in the delivery and such delay, if arises, shall be attributed to courier company. Please note that the Company shall in no way be responsible for any damage occurring to the product in course of transit to the buyer.

Customers will receive auto-generated, timely emails for all order related queries. Delivery of all orders will be only made to the registered address as mentioned by the buyer. Currently, the Company ships products within the Indian territory. Shipping charges are based on the geographical distance and will be calculated automatically by our shipping partner.

Support: If you have any questions or queries relating to these Terms of Use or wish to report any violation of these Terms of Use, you may contact the Grievance Officer, the contact details are provided below:

Email: hello@farmousfoods.com.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.